Privacy Policy
1. Controller
The controller for the processing of personal data on this website is:
Mallorca North Properties, S.L.U.
represented by sole director Stephan Hoffmann
C/ Francisco de Goya 7, Bajos
07400 Alcúdia
Illes Balears
Spain
Phone: +34 971 698 242
E-mail: info@mallorca-north-properties.com
2. General information on data processing
Protecting your personal data is important to us. We process personal data solely in accordance with applicable data protection law, in particular the General Data Protection Regulation (GDPR).
Personal data means any information relating to an identified or identifiable natural person. Which data are processed in detail depends on how you use our website, whether you contact us, and whether you send us specific property enquiries.
3. Visiting the website / server log files
When you visit our website for information only, information is automatically collected by the hosting provider or web server. This includes in particular:
IP address
date and time of access
page or file accessed
amount of data transferred
browser type and version
operating system used
referrer URL
hostname of the accessing computer
This data is processed to ensure the technical provision, stability, security and functionality of the website.
The legal basis is Article 6(1)(f) of the GDPR. Our legitimate interest lies in the secure and uninterrupted operation of the website.
Log files are generally stored only for as long as necessary to ensure technical operation and to prevent or analyse misuse or security incidents.
4. Contact by e-mail, telephone or other message
When you contact us, we process the data you provide, for example:
name
e-mail address
telephone number
content of your message
property reference or search criteria, where applicable
Processing takes place to handle your enquiry, communicate with you and, where applicable, take pre-contractual steps.
The legal basis is Article 6(1)(b) of the GDPR if your enquiry concerns the conclusion of a contract or pre-contractual measures. In all other cases processing is based on Article 6(1)(f) of the GDPR and our legitimate interest in properly handling incoming enquiries.
5. Property enquiries, sending exposés, viewing appointments
If you request information about a property on our website, wish to receive an exposé, ask for a callback, arrange a viewing or send us search criteria, we process the personal data required for this purpose.
These may include in particular:
salutation, first name and surname
e-mail address
telephone number
language
property interest
search preferences
budget range
preferred location
message content
appointment preferences
Processing takes place for the purpose of handling your enquiry, sending exposés, contacting you, coordinating appointments and initiating a brokerage contract or other pre-contractual measures.
The legal basis is Article 6(1)(b) of the GDPR.
Where statutory retention obligations exist or documentation is necessary for establishing, exercising or defending legal claims, further storage is based on Article 6(1)(c) or (f) of the GDPR.
6. Seller enquiries / valuation enquiries
If you send us data about your property, for example in connection with a sale enquiry, market valuation or general owner enquiry, we process the information you provide, in particular contact and property data.
Processing takes place to handle your enquiry, contact you and prepare a possible marketing mandate.
The legal basis is Article 6(1)(b) of the GDPR.
7. Cookies and consent management
Our website uses cookies and similar technologies. Technically necessary cookies may be set where required for the operation of the website.
Where cookies or similar technologies are not strictly necessary technically, we use them only with your express consent.
You can manage your consents via a consent tool / cookie banner. You can adjust or withdraw your selection there at any time.
The legal basis for using cookies or technologies that are not technically necessary is Article 6(1)(a) of the GDPR in conjunction with Section 25 of the German Telecommunications Telemedia Data Protection Act (TDDDG).
The legal basis for technically necessary cookies is Article 6(1)(f) of the GDPR; our legitimate interest lies in providing the website free of technical errors and in a user-friendly manner.
8. Recipients of data
We disclose personal data to third parties only where permitted by law or where you have consented.
Recipients may include in particular:
hosting providers
technical website service providers
e-mail providers
software and platform providers
providers of appointment or form processing services
partner companies involved in handling the enquiry, where necessary to process your specific enquiry
Where external processors process personal data on our behalf, this is done on the basis of appropriate data processing agreements.
9. Transfers to third countries
If we use services from providers based outside the European Union or the European Economic Area, personal data may be transferred to a third country.
Such transfer takes place only if the statutory requirements are met, in particular where an adequacy decision exists, appropriate safeguards are in place or you have given express consent.
10. Storage period
We store personal data only for as long as necessary for the respective purposes.
We also store data where and to the extent statutory retention obligations exist or storage is necessary for establishing, exercising or defending legal claims.
11. Your rights
Subject to statutory requirements you have in particular the following rights:
right of access
right to rectification
right to erasure
right to restriction of processing
right to data portability
right to object to certain processing
right to withdraw consent with effect for the future
To exercise your rights, an informal notice to the contact details above is sufficient.
12. Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data.
13. Right to object under Article 21 of the GDPR
Where we process your data on the basis of Article 6(1)(f) of the GDPR, you have the right to object at any time on grounds relating to your particular situation to such processing.
Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of your personal data for such marketing.
14. Data security
We implement appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, unauthorised disclosure or unlawful alteration.
15. Changes to this privacy policy
We may amend this privacy policy if required due to legal, technical or organisational changes. The version published on this website at the time applies.
Optional add-on sections – insert only if actually used
A. Contact form
Contact form
If you send us enquiries via a contact form, we process the data you enter in the form to handle your enquiry and for any follow-up questions.
The legal basis is Article 6(1)(b) of the GDPR if the enquiry concerns pre-contractual measures. Otherwise processing is based on Article 6(1)(f) of the GDPR.
B. Newsletter
Newsletter
If you subscribe to our newsletter, we process your e-mail address and any other voluntarily provided data to send the newsletter.
Subscription is based on your consent. You may withdraw consent at any time with effect for the future, for example via the unsubscribe link in the newsletter.
The legal basis is Article 6(1)(a) of the GDPR.
C. WhatsApp contact
Communication via WhatsApp
If you communicate with us via WhatsApp, we process your mobile number and the content communicated in that context to handle your request.
Please note that WhatsApp may also process personal data on servers outside the European Union.
Use is for handling your enquiry and communicating with you.
The legal basis is Article 6(1)(b) or Article 6(1)(f) of the GDPR.
D. Google Maps
Integration of Google Maps
Our website may embed maps from Google Maps. Using this service may involve transfer of personal data, in particular your IP address, to the provider.
Integration takes place only after your consent.
The legal basis is Article 6(1)(a) of the GDPR in conjunction with Section 25 TDDDG.
E. YouTube / Vimeo
Integration of videos
Our website may embed videos from external platforms such as YouTube or Vimeo. Loading or playing such content may involve transfer of personal data to the respective provider.
Integration takes place only after your consent.
The legal basis is Article 6(1)(a) of the GDPR in conjunction with Section 25 TDDDG.
F. Google Analytics
Web analysis with Google Analytics
Where Google Analytics is used on this website, this is done only on the basis of your express consent. Google Analytics uses cookies and similar technologies to analyse user behaviour on the website.
This may involve processing personal data, in particular online identifiers and IP-related information.
You may withdraw consent at any time with effect for the future.
The legal basis is Article 6(1)(a) of the GDPR in conjunction with Section 25 TDDDG.
G. Meta Pixel / Facebook / Instagram tracking
Tracking for marketing purposes
Where marketing or remarketing technologies such as the Meta Pixel are used on this website, this is done exclusively on the basis of your express consent.
User behaviour on our website may be recorded and used for reach measurement or targeted advertising.
The legal basis is Article 6(1)(a) of the GDPR in conjunction with Section 25 TDDDG.
H. reCAPTCHA / spam protection
Spam protection
To protect our forms from abusive automated input we may use a spam protection service. This may involve processing in particular IP address, usage data and technical information.
Depending on technical integration, use is either based on our legitimate interest in securing the website or on your consent.
The legal basis is then Article 6(1)(f) of the GDPR or Article 6(1)(a) of the GDPR in conjunction with Section 25 TDDDG.